Thursday, March 9, 2017

FCC Investigating Coast-to-Coast 911 Outage for AT&T Wireless Users

The Federal Communications Commission is investigating a brief but an apparently nationwide outage of 911 service for customers of AT&T, its chairman said Wednesday night.

A spokesperson for AT&T confirmed to NBC News late Wednesday that the company encountered a "service issue" that affected "some calls to 911 for wireless customers." A few minutes later, the company tweeted that service had been restored for all customers. 

The company didn't say how widespread the outage was, but as reports poured in from across the country, Karima Holmes, director of unified communications for the Washington, D.C., government, said her office had been "advised there is a nationwide outage for AT&T."  

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