Spectrum Refund: When Can Customers Expect Their $75-$150?

 

By Rick Moriarty 

Syracuse, N.Y. -- Nearly 900,000 Spectrum internet customers in New York can expect refunds of up to $150 under the giant cable company’s consumer fraud settlement with the state’s Attorney General’s Office. But when?

Under the settlement, Charter Communications, which does business as Spectrum, is required to issue $62.5 million in refunds within 120 days. Those refunds consist of $75 to each of more than 700,000 active subscribers who leased modems or Wi-Fi routers unable to deliver the internet speeds promised by the company.

Anyone subscribing to a Time Warner Cable legacy speed plan of 100 Mbps or higher are also eligible for the $75 refund.

In addition, Charter is required to award an additional $75 refund to each of more than 150,000 subscribers who had an inadequate modem for 24 months or longer.

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Source: syracuse.com (via Empire Report New York)