by Jon Schuppe
When news broke last week of a hacking attack on Baltimore’s 911 system, Chad Howard felt a rush of nightmarish memories.
Howard,
the information technology manager for Henry County, Tennessee, faced a
similar intrusion in June 2016, in one of the country’s first so-called
ransomware attacks on a 911 call center. The hackers shut down the
center’s computerized dispatch system and demanded more than $2,000 in
bitcoin to turn it back on. Refusing payment, Howard’s staff tracked
emergency calls with pencil and paper for three days as the system was
rebuilt.
“It basically brought us to our knees,” Howard recalled.
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Source: NBC News
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