Extended Call Center Hours for Taxpayers Ahead of Sales Tax Deadline

The New York State Department of Taxation and Finance today announced that it will extend the hours of its call center today, March 20, to assist taxpayers filing sales tax returns before the midnight deadline. Call center representatives will be available for an additional three hours, until 7:30 p.m. The call center opens weekdays at 8:30 a.m.

The Tax Department expects 80,000 sales tax returns to be filed on March 20 alone, with several thousand submitted within only a few hours of the midnight deadline. The total dollar amount for those returns will most likely exceed $300 million. Taxpayers with questions can call 518-485-2889 for help in filing their returns.

Acting Commissioner of Taxation and Finance Nonie Manion said, “With this surge in sales tax returns expected within 24 hours of the deadline, our staff will be ready to support the needs of New Yorkers working to meet their tax obligations.”

While call center representatives will be available by phone, many questions can be answered on the Tax Department website, www.tax.ny.gov (search: sales tax web file). 

Source: New York State Department of Taxation and Finance