NYC Homeless Shelter Residents Making More Calls to 311 Over Problems, But ‘No One’s Listening’

 

By Dale W. Eisinger Anthony Izaguirre

The city’s homeless shelter residents are increasingly angry and lashing out about poor living conditions despite Mayor de Blasio’s assertions that the struggling system serving more than 60,000 people is improving.

With the city often confronting safety and sanitary issues, residents have called the city’s complaint hotline nearly 10,500 times this year — about a 50% increase from the same stretch in 2015, records show. 

The skyrocketing grievances seem to run contrary to the mayor’s much-touted statistics that show a 75% decline in shelter building violations since the beginning of the year. 

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Source: The New York Daily News