by Alyssa Newcomb
SAN FRANCISCO — Uber will no longer force customers, drivers or employees who claim they were sexually assaulted or harassed when using the ride-hailing service to pursue their cases behind closed doors, a move meant to make the company’s safety issues more transparent.
Previously, people with such claims were forced to take their claims to arbitration, a private legal framework that shields cases from public view. Victims who settled claims were also required to sign confidentiality agreements, effectively silencing them.
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Source: NBC News